Frequently Asked Questions
Lead times vary depending on the specific products and services you choose. We strive to fulfill your orders promptly and will provide you with estimated delivery times upon order confirmation.
Yes, for most of our replenishable and closeout products, we can supply documentation verifying the legitimate provenance of the goods you wish to purchase. This ensures transparency and trust in every transaction.
We encourage our customers to use their preferred freight forwarders for shipping. However, we also collaborate with a network of trusted logistics companies and are happy to assist with your transportation needs.
To learn more about our ungating services for Amazon, please navigate to the ‘Services’ section in the dropdown menu on our website.
All products are shipped from our facility in Los Angeles, unless otherwise agreed upon during the order process.